An abnormal situation during the flight
One of the flights that flew out of Toronto Parson in the direction of the west coast was forced to change the route and make an unplanned landing after the crew revealed the technical malfunction in the operation of one of the on -board systems.
The situation occurred at the height of a cruise flight, when the pilots noticed deviations in the readings of navigation equipment. After an exchange with ground dispatchers and technical specialists of the airline, it was decided not to continue the route and return to the nearest safe airport.
“In any situation, the safety of passengers and crew remains the priority. The decision to stop the flight is a manifestation of responsibility, not a sign of panic, ”commented the representative of the airline.
The coordinated actions of the crew
The crew acted strictly according to the established protocols. Passengers informed that the flight is returning for technical reasons. According to eyewitnesses, the situation on board remained calm, the stewardesses worked clearly and supported passengers throughout the flight.
The landing was normal. The aircraft was met by the technical service specialists and aimed at an additional check. There were no visual signs of a breakdown, but experts began the diagnosis of internal aircraft systems.
What is known about the malfunction
Representatives of the airline later clarified that the crew recorded the unstable operation of the height and course display system. Despite the fact that other navigation tools continued to function, the pilots found the risk unjustified and decided not to continue the route through the mountain regions, where the navigation accuracy is critical.
Such solutions are supported by aviation standards. The crew has every right to interrupt the flight if even minor technical doubts appear in the process.
“The best solution is a solution in favor of reliability. Any malfunction - even potential - can become a problem if you do not pay attention to it, ”explained Aviation analyst Ryan Clark.
The flight is redirected, passengers are transplanted
After landing, all passengers were taken to the waiting area where they were met by representatives of the airline. For them, drinks, food and assistance in re -registering tickets were organized.
Most passengers were transferred to alternative flights for several hours. Those who had to stay at night were provided with vouchers for the hotel and transfer.
“Of course, it is unpleasant when the whole plan changes, but it’s nice to see that safety is put above all. The staff explained everything and offered options - this is important, ”said one of the passengers, heading to Vancouver.
Aircraft at a technical check
The aircraft on which the incident occurred remains at maintenance. Engineers carry out full diagnostics of all navigation systems. Representatives of the airline assured that the aircraft would not return until the completion of all inspections and obtaining confirmation of the full service.
In such cases, the approach “better to play back” is often used, especially when it comes to long flights or routes over complex relief.
Praise to the crew
The professionalism of pilots and crew received positive responses from passengers and representatives of the aviation community. Such cases become an indicator of a high level of staff training and the ability to act in an uncertainty.
“We are proud of our pilots who made the right decision. This once again emphasizes the value of experience and preparation, ”the airline press service said.
The work continues in normal mode
Toronto Parson continues to work as usual. Other flights were not injured, and the incident itself is considered as a standard example of a technical check in the flight and a competent response from the team.